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How to Order
1. Order
Place your order online or over the phone with our customer service representative.
2. Confirmation
Expect a call or email for order confirmation.
3. Reserve
Secure reservation by placing a 50% deposit with credit card, cash or check.
4. Agreement
Wait for an email with your rental agreement and invoice.
5. Finalize
Expect a call or email 1-2 days prior to your event to finalize event and order information.
Inflatable Rentals Q&A
Q: Do we rent by the hour?
A: As most of our prices are listed as full day, we do not rent by the hour. It would cost the same if your rental time is 1 hour or 10 hours.
Q: Can customers pick up the inflatables?
A: Only small products can the customers pick up from our wearhouse.
Q: What kind of power source do customers need for inflatables, do we need a generator?
A: All inflatables need a power source of 120 volts (AC wall outlet) within 100 feet of setup. If further than 100 feet from electric, a generator would need to be used to run the blower. We can provide generators at an additional cost.
Q: Can customers use The Bounce House Company's inflatable rentals or equipment if it's raining?
A: Water inflatables such as our Skyline Water Slide can be used in light rain, however any dry inflatables please give us a call.
Q: Do customers need attendents present at the event?
A: Everything we rent such as inflatable bounce house, water slides, interactives, obstacle courses, dunk tanks must have adult supervision when our equipment reaches the job site. The customer is required to provide adults to supervise the equipment within 15 feet at alll times or else we will not allow our equipment to be used by them. Alternatively, we offer attendents at $20.00/hr upon request.
Q: Is The Bounce House Company insured?
A: Yes! The Bounce House Conmpany is fully lisenced and insured. If your organization requires to be addionally insured please notify us of that during the reservation process.
Q. Whats the policy on deposits and cancellations?
A. All deposits are non-refundable, however if a cancellation is made, the placed deposit is credited for any future rentals and does not expire. Cancellations must be made 24 hours prior to the scheduled event. (We understand weather changes frequently so we are flexiable with cancellations and rescheduling process.)
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